Cookie Policy

Cookie Privacy | Staykivo - Luxury Hotel Transparency & Data Policy

Cookie Policy

A guide to how we use tracking technologies to enhance your stay.

Overview

At Staykivo, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on our Website. This policy applies to any Staykivo product or service that links to this policy or incorporates it by reference.

Cookie Classification

We use several categories of cookies to ensure our digital experience matches the high standards of our physical accommodations.

Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services like personalized booking flows cannot be provided.

Performance & Analytics

These cookies collect information about how you use our website—for instance, which pages you go to most often. This data may be used to help optimize the website and make it easier for you to navigate.

Functionality Cookies

These cookies allow our website to remember choices you make while browsing. They may be used to remember your preference for currency, language, or search parameters such as destination and room type.

How to Control Cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or other tracking technologies, please contact us via the following channels:

Opt-Out and Your Choices

You have the right to control how your personal information is collected and used. Depending on your location and applicable laws, you may exercise the following opt-out choices:

  • Data Sharing and Sale: You may opt out of the sale or sharing of your personal information with third parties, where applicable under laws such as the CCPA/CPRA in California or similar legislation in other jurisdictions. While we do not sell personal information in the traditional sense, some data may be shared with trusted partners to provide or improve our services.
  • Cookies and Tracking: You can manage or refuse cookies and tracking technologies through your browser settings or by using the cookie consent tools provided on our website.
  • Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in any communication or by contacting us directly.
  • Withdrawal of Consent: If you have previously provided consent to data processing, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or make an opt-out request, please contact us at [email protected] or via our contact form.